Shipping Information

What are the shipping costs?

COMPLIMENTARY SHIPPING FOR ORDERS OVER $39.9 (Estimated 7-15 Business Days). We're pleased to offer Complimentary Shipping for all purchases over $39.9 within our store.  Additionally, expedited shipping options are available, though the associated express delivery charges may be your responsibility if you opt for these services. 

What is the expected delivery time for my order?

Given the current volume of orders, shipments are expected to be delivered within 7-15 business days. We regret any inconvenience this may cause. The actual delivery timeframe is contingent upon your geographic location and can be influenced by the shipping method selected, as well as potential customs clearance times for international shipments.

When will my order be dispatched?

Orders are generally shipped within 48 hours from our regional distribution hubs. Please note that orders placed on a Saturday will likely be processed the following Monday. This is an important consideration for those choosing expedited shipping options.        

For orders placed before 4 pm Local Time, we aim to dispatch your package within 36 hours. Orders made after 4 pm Local Time on a Friday, or over the weekend, will be prepared on Monday, with shipping to commence within 48 hours thereafter.

Can I get shipping updates?

You'll receive email alerts from us with the status of your order, pay attention to the Inbox after ordering in 48 hours. If you have not received the email, please check the trash first; if you have been confirmed that you have not received it, please contact us by email at service@branchtek.com.